Managing Difficult Patients

Course Description

This course describes in first-person accounts true-to-life situations you encounter daily in your job. The characters in each story are instantly recognizable: patients who are uncooperative, lash out in anger or fear, withdraw into depression, or behave manipulatively. You will learn how to win them over with the ingenious techniques discovered by your colleagues.

Table of Contents

  • Clinically Challenging Patients
  • Noncommunicative Patients Emotionally Demanding Patients with 
  • Problem Families
  • Patients with an Altered Self-Image

Customer Comments

“I love the Homestead School home studies. They meet and exceed my expectations.” – M.M., RN, CA